FAQ
Q1: How long is the warranted time?
The warranty time is 3/6/12 months based on the item details.
Q2: If I only know the excavator model, but can not offer parts No., what should I do ?
If possible, you can send us pictures of old products, nameplate or the size for reference.
Q3: How do I pay?
T/T, Western Union, Chinese bank.
Q4: How about the delivery time?
In stock: 1~3days
Out of stock: According to your quantity, we will let you know when we quote.
Q5: Do you accept small order?
Yes, retail order is available.
Q6: What are your main product?
We are specialized in excavator spare parts, such as hydraulic pump, hydraulic parts, swing motor assay, travel motor assy, hydraulic gear pump, hydraulic fan motor, hydraulic pump regulator, excavator control valve, swivel joint assembly, excavator relief valve, excavator final drive parts, seal kit, engine assy, and electric spare parts. We can offer spare parts of different excavator, please feel free to contact us.
Q7:How can I do if there is something wrong with the product?
First of all, we have strong belief in the high quantity of our goods, if you really found something wrong, please provide photos or videos to us, we have a team of skilled engineers that is ready to provide after-sales service for you.
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